[Air New Zealand crew training and procedure manuals]
Maker and role
Air New Zealand Limited, Maker
Production date
1980-2011
Object detail
Accession number
MSS-2019-56
Maker
Description
Manuals and procedure documents for Air New Zealand cabin crew. Inventory listing:
1. Cabin attendant study guide (1980-1992)
2. Leading the national airline way (Effective leadership workbook for Air New Zealand staff, 1990s?)
3. Air New Zealand cabin crew agreement (1990)
4. The Koru Collection: An introduction to the Corporate Wardrobe (1992)
5. Air New Zealand 757 S.E.P. manual 6 cabin crew (1995)
6. Inflight service manual (1997)
7. Crew vital actions and emergency procedures: Part c (1997)
8. Air New Zealand inflight service standards and product manual (1998 with an additional guidelines 2003)
9. Passenger announcement manual (1999)
10. Cabin crew line operations and administration manual (2001)
11. In-flight announcements (Mostly blank, includes Japanese announcements (Roma-ji version), 2002)
12. Loose premium class gallery management documents (2003)
13. Safety & emergency procedures (2004)
14. Loose unopened premium service flight attendants gallery guide (2004)
15. Cabin safety manual for 767, 747 (2010)
16. Loose folder of documentation relating to inflight service processes (Mostly 2011)
17. Zambesi uniform style guide (circa 2005)
18. Training reference manual: part 1 (2003-2004)
19. Flight attendant administration & inflight service manual (In plastic - not opened. n.d.)
20. B747 Sector report from Chief Purser (Blank reports to be filled out for a flight, n.d.)
21. Flight attendant crew resource management (n.d.)
1. Cabin attendant study guide (1980-1992)
2. Leading the national airline way (Effective leadership workbook for Air New Zealand staff, 1990s?)
3. Air New Zealand cabin crew agreement (1990)
4. The Koru Collection: An introduction to the Corporate Wardrobe (1992)
5. Air New Zealand 757 S.E.P. manual 6 cabin crew (1995)
6. Inflight service manual (1997)
7. Crew vital actions and emergency procedures: Part c (1997)
8. Air New Zealand inflight service standards and product manual (1998 with an additional guidelines 2003)
9. Passenger announcement manual (1999)
10. Cabin crew line operations and administration manual (2001)
11. In-flight announcements (Mostly blank, includes Japanese announcements (Roma-ji version), 2002)
12. Loose premium class gallery management documents (2003)
13. Safety & emergency procedures (2004)
14. Loose unopened premium service flight attendants gallery guide (2004)
15. Cabin safety manual for 767, 747 (2010)
16. Loose folder of documentation relating to inflight service processes (Mostly 2011)
17. Zambesi uniform style guide (circa 2005)
18. Training reference manual: part 1 (2003-2004)
19. Flight attendant administration & inflight service manual (In plastic - not opened. n.d.)
20. B747 Sector report from Chief Purser (Blank reports to be filled out for a flight, n.d.)
21. Flight attendant crew resource management (n.d.)
Media/Materials
Physical description
3 boxes
Record level
Collection
Credit line
Air New Zealand Limited. 1980-2011. [Air New Zealand crew training and procedure manuals], MSS-2019-56. Walsh Memorial Library, The Museum of Transport and Technology (MOTAT).
Current rights
Public comments
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